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Shopping Guide

Membership Registration
First-time buyers must complete E-MAIL account registration or log in via a third-party account.

Order Processing
Orders will be processed within 24–48 hours after payment is confirmed as [Paid]. Excludes weekends and Taiwan public holidays.

Order Status & Tracking
Once your order is shipped, an E-MAIL notification will be sent. For further assistance, please contact Customer Service.

Wishlist & Notifications
Add items to [Wishlist] to receive updates. For out-of-stock products, click [Notify Me When Available] to receive an E-MAIL when restocked.

Order Changes & Cancellation
Orders are linked to an automated warehouse system. Once [Submit Order] is confirmed, the order will be prepared within 24–48 hours and cannot be modified or canceled.
Please carefully review product name, quantity, specifications, and size before placing your order.

Free Gifts
All exports must declare value as required by customs. Free gifts will be declared at approximately US$2 each.
Please place your order only if this is acceptable.

Customs & Import Duties
Product prices exclude import duties, taxes, or handling fees. Orders exceeding the duty-free threshold may incur additional charges depending on local customs regulations.

Duty-Free Thresholds (Reference Only)

Country / Region

Allowance

United States

USD 0

Canada

CAD 60

Australia

AUD 1,000

New Zealand

NZD 400

Japan

JPY 10,000

Hong Kong

Duty-Free

Macau

Duty-Free

Singapore

SGD 0

Malaysia

MYR 500

Philippines

PHP 10,000

Thailand

THB 1,500

Indonesia

USD 3

UK

GBP 135

Germany

EUR 22

France

EUR 22

Netherland

EUR 22

Belgium

EUR 22

Italy

EUR 22



Important Notes
The above duty-free amounts are for reference only; actual regulations are subject to the latest government announcements (Last updated: Sep. 2025).
Customs may request additional documents for clearance. Failure to provide required documents may result in delays or refusal of delivery. Please consult your local customs authority for details.